Privacy Policy / Cookie Policy
This page outlines the personal information protection policy of TOUCH GROUP Co., Ltd and its group companies (hereinafter referred to as "our company group") and how we handle personal information (including specific personal information).
＜Privacy Policy＞
Our group will handle all personal data appropriately in accordance with its corporate philosophy.
1. Compliance with laws, regulations and other norms relating to the protection of personal data
Our group complies with laws and regulations, national guidelines, and other norms regarding the handling of personal information.
2. Appropriate handling of personal information
Our Group will clearly define the purpose of using personal information and will acquire, use, and provide it if necessary in an appropriate manner. Obtained personal information will only be used within the scope of the purpose of use and if used for any other purposes, necessary measures will be taken.
3.Ensuring the security and accuracy of personal information
Our Group will take reasonable measures to prevent unauthorized access, loss, destruction, falsification, or leakage of personal information that we handle, and will also take necessary corrective actions.
4. Responding to suggestions and consultations
Our Group will respond to consultation from individuals about the handling of personal information, through the complaint and consultation service we have established.
5. Continuous improvement on protection of personal information
Our Group will continue to review and improve its efforts to protect personal information.
＜Handling of personal information＞
Our company group recognizes the importance of protecting personal information, appoints a personal information protection management officer, establishes and operates a personal information protection management system, including personal information protection policies, regulations, and operating systems, and strives for appropriate handling and continuous improvement.
1. Purpose of obtaining personal information
When collecting personal information, our group will clearly communicate the intended use and handle it within the following scope. If usage beyond these purposes is required, we will obtain your additional consent.
1.1 User Registration & Service Provision
（1）Creators/MCN Agencies (Content Creators):
●Identity verification (e.g., name, social media account, contact details)
●Matching advertiser needs (e.g., follower count, content category, pricing)
●Contract execution & payment processing (e.g., bank account, tax information)
（2）Clients (Corporate Clients):
●Business qualification review (e.g., company name, business license, contact person details)
●Demand posting & collaboration management (e.g., budget, promotional content, industry preferences)
1.2 Platform Operation & Optimization
●Customer support: Handling inquiries, complaints, and disputes (e.g., communication records, order details)
●Security & compliance: Detecting abnormal activities and preventing fraud (e.g., IP address, login logs)
●Data analysis: Improving matching algorithms and user experience (using anonymized statistical data)
1.3 Marketing & Notifications
Sending service updates, event invitations via email, SMS, or in-app messages (opt-out available at any time)
2. Scope & Changes in Personal Information Usage
●We only use personal information for the purposes stated at the time of collection
●If the purpose changes, we will seek renewed consent (unless permitted by law)
3. Sharing & Disclosure of Personal Information
We will not provide personal information to third parties without user consent, nor will we sell your personal information. Exceptions include:
3.1 Necessary Sharing
●Facilitating collaborations: Sharing necessary details with matched creators/MCN agencies or clients (e.g., creator profiles, client requirements)
●Third-party service providers: Payment processors (e.g., Stripe), cloud storage (e.g., AWS), and analytics tools (e.g., SQL)
3.2 Legally Required Disclosure
●Compliance with lawful requests from courts or government agencies
●Protecting life, property, or public safety (e.g., fraud investigations)
4. Shared Use of Personal Information Within the Group
To enhance service efficiency, we may share personal information within our group:
●Scope: TouchTV Group and its affiliated companies
●Shared data: Name, contact details, service records, and other necessary information
●Purpose: Aligned with the objectives stated in this policy
＜Our Group's Cookie Policy＞
Some of the web services provided by our group (hereinafter referred to as the "Service") are based on cookies and similar technologies (hereinafter referred to as "Cookies, etc."). This Group Cookie Policy (hereinafter referred to as the "Policy") sets forth the use of Cookies, etc.
1.Cookie
1.1 What is a Cookie?
Cookies are small text data sent to your browser when you access the Service. The Service uses cookies to record information about your access so that the Service can be used more easily and conveniently the next time you access it.
1.2 What is a Web beacon?
Web beacon is a technology that transfers information from a customer's device to a server and can be embedded in online content such as Web pages or Web UI. By doing so, the server recognizes that a customer has viewed a particular web page or operated a web UI, and records information such as the date and time of the viewing or operation.
1.3 What is an advertising ID?
An ad ID is an identifier for ad delivery used in smartphone terminals, etc. For example, an ad ID used for Android devices is called an "ADID" and an ad ID used for iOS devices is called an "IDFA. An ad ID is obtained when an application is installed on a customer's device. It is possible to deliver advertisements based on an ad ID that has information about the application being used by an individual.
2. Purpose of Cookies
2.1 Improvement of customer operability and convenience
The Service uses cookies and other technologies to identify your computer and to understand how the Service is being used. Storing cookies on your computer improves the convenience of accessing the Service with a browser by, for example, eliminating the need to repeatedly enter the same information.
2.2 Analysis or customization
The Service uses cookies, etc. to analyze how customers use the Service (access status, traffic, routing, etc.), to improve the Service itself and its performance, and to improve services provided by the Service to customers.
2.3 Advertisements
The Service uses Cookie to classify customers according to specific conditions such as interests, concerns, and age groups inferred from information on customer use of the Service (access status, traffic, routing, etc.) and information collected by it, and to provide information (segments) related to this classification to ad-serving companies, media companies, advertising companies.
3. Disabling Cookie
Customers using the Service may disable the cookie function in their browser settings. Please note that in this case, some parts of the Service may not be available.
4. Cookie from third-party companies used in this service
This Service uses Cookies for the purpose of analyzing the usage of this service and distributing advertisements, etc., using information collecting modules provided by third party companies. Specific service names, providers, types of Cookies for information collecting ((1) improvement of customer usability and convenience, (2) analysis or customization, (3) advertising), purpose of use, privacy policy, opt-out page, etc. are as follows. The customer information collected, recorded, and analyzed by the information collecting module below will not contain any personal information. You may opt-out of the Group's use of your personal information by visiting the opt-out page.
（1）Google LLC.
●Google Analytics：To improve our website through access analysis.Privacy Policy
●Google Ads：To measure the effectiveness of ad serving.Privacy Policy
●Google Tag Manager：To improve our services and provide services better suited to our customers' interests and needs by understanding how our services are used.Privacy Policy
●Google reCaptcha：To prevent spam.Privacy Policy
（2）Microsoft Corporation
●Clarity：To obtain performance data regarding users' browsing of the site and web pages.Privacy Policy
（3）Meta Platforms, Inc.
●MetaPixel：To obtain performance data regarding the user's browsing of the site and web pages.Privacy Policy
TOUCH GROUP Co., Ltd
